Support

We're here to help! If you have any questions, concerns, or need assistance with Tongue Lens, please don't hesitate to reach out to us.

Frequently Asked Questions

How does Tongue Lens work?

Tongue Lens uses AI-powered analysis to provide wellness insights based on traditional principles of Ayurveda and Traditional Chinese Medicine. Simply take a photo of your tongue, and the app will generate personalized wellness observations and lifestyle suggestions.

Is my data secure?

Yes! Tongue Lens follows a privacy-first architecture. All your tongue photos and analysis history are stored exclusively on your device. Only a temporary copy is sent to our AI provider for analysis and is immediately deleted after processing.

Can Tongue Lens diagnose medical conditions?

No. Tongue Lens is a non-medical wellness application and does not diagnose, treat, or prevent any medical condition. All interpretations are for general wellness and lifestyle guidance only. Always consult licensed medical professionals for health concerns.

How do I delete my data?

Since all data is stored locally on your device, you can delete it at any time using the "Delete My Data" function in the app settings, or by uninstalling the app.

What devices are supported?

Tongue Lens is currently available exclusively for iOS devices through the Apple App Store.

I have a subscription question

All payments, subscriptions, and refunds are handled through the Apple App Store. Please manage your subscription through your Apple account settings or contact Apple Support for billing inquiries.

Need More Help?

If you couldn't find the answer to your question here, please email us at support@tonguelens.com and we'll be happy to assist you.